Introduction
Maids are available from the Pearl Store, under the function tab, for 1,200 pearls and can be used to access your storage or marketplace from anywhere, depending on which one you buy. There are 2 types of maids, and 3 different appearances you can choose from.
A quest was also added on 20th Dec 2017, which rewards a free storage or transaction maid (of your choice). The quest is available from your Black Spirit on any character that is level 52 or higher. It can only be completed once per account and the maid cannot be exchanged once it has been chosen. It is currently unknown if this quest will be removed at a later date.
Storage Maids
Storage Maids are used to access your warehouse. It’s important to note that the maid will open the storage in the region you are currently in. For example: if you are currently at Sausans, it will open your Altinova storage and if you are at Pirates, it will open your Calpheon storage.You can deposit and withdraw any items, excluding trade items. You can only transfer a maximum of 100LT weight however and there is a 20 minute cooldown for using the maid.
Transaction Maids
Transaction Maids are used to access the marketplace. It’s important to note that the maid will use silver from your inventory OR from the region you are currently in. For example: if you are currently at Sausans, you can use the silver from Altinova storage and if you are at Pirates, you can use the silver from Calpheon storage.
You can purchase one item from the marketplace. If it’s an item that stacks, such as elixirs, you can buy the item in a bulk. You can only purchase a maximum of 100LT weight however and there is a 20 minute cooldown for using the maid. You can browse the marketplace or place bids using your maid, and the cooldown will only begin when you successfully purchase an item.
How to use Maids
Once you have purchased a maid, you will need to place it in your residence. The house must be in one of the main cities: Velia, Heidel, Calpheon, Altinova, Valencia City, Grana. The maid is placed just like normal furniture and once placed will have a 20 minute cooldown before it can be used. 
To use your maid, click the maid icon in the top left to open your list of maids. Here you can see all of your maid’s cooldowns and access the storage/marketplace by clicking on a particular maid, or the Storage and Marketplace buttons underneath. 
