How to access Global Labs
To access Global Lab and create your account, you must first log into the game on your main account and must have a level 56+ character.
If you play on the EU server, you must create a character on the NA server because the Global Lab option is not available on EU. This is simple though so don’t worry! All you have to do is select the North America option when you login on the launcher.
If you don’t have a level 56+ character, you can create a trial character. Trial characters are automatically level 60, allowing you to bypass the level 56+ character requirement without having to level one yourself. After creating your trial character, go to the ESC menu. The Global lab option is not available on the new menu so press the button in the top right to switch to the old menu. You can then find the Global Lab option and register to become a tester.
Now you must go to the offical Global Labs website and create your account. Click Sign Up in the top right to get started. Make sure to use the same email address as your main account so that the two are linked correctly.
After you have registered, go to the Download page and download the client. Whilst downloading you may notice that the percent (%) bar is not moving, this is completely normal and it is just unpacking files. Watch your GB tranfer progress if you are unsure whether the launcher is stuck or not. After downloading, log in and click the play button below.
You will then be asked to enter a family name and create your first character. After logging in, check your Challenge rewards and mail for items such as inventory space and weight limit.